Returns & Exchanges
At Flow Hive, we want you to love every piece you wear, which is why we offer a 30-day window for returns and exchanges on all original condition apparel. If your fit isn't perfect, our streamlined process ensures a hassle-free experience so you can get back to styling your wardrobe.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the unworn items with original tags attached into their original packaging or a secure mailer to prevent damage during transit.
Print and Attach Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing